Team Lead - IT Support

Rocket Lab

Location: Auckland, NZ, United States

**Team Lead - IT Support at Rocket Lab in Auckland, NZ** **What you'll do** - Oversee daily IT support ticket queue and ensure SLA compliance - Troubleshoot complex problems and resolve escalated technical issues - Provide clear directions and guidance to the IT support team - Manage team workload based on skills, capacity, and urgency **What they're looking for** - Strong technical and operational skills - Natural leadership attitude - Experience with IT support in a fast-paced environment - Ability to coordinate between different teams and departments **Details** - Location: Auckland, NZ - Type: Full-time - Salary: null

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