Mission Director - Navy/Marine Corps

**Mission Director - Navy at Defense Unicorns in United States - Remote** **What you'll do** - Build and maintain relationships with mission heroes to ensure satisfaction and alignment - Ensure positive onboarding experience and expedited time-to-value for new customers - Identify expansion opportunities within current hero accounts and maximize contract value - Relay customer feedback to the Product team to prioritize relevant features or fixes **What they're looking for** - Maintain minimum revenue retention rate by addressing customer needs promptly - Serve as a trusted advisor, advocating for solutions that meet immediate and long-term goals - Conduct quarterly business reviews to highlight progress and align on future goals - Balance time-to-value and gross profit metrics effectively **Details** - Location: United States - Remote - Type: Not specified - Salary: null

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