IS Support Specialist II
Vast
Standort: Long Beach, California, United States, United States
**IS Support Specialist II at Vast in Long Beach, California, United States** **What you'll do** - Provide L1/L2 support for all VAST Enterprise Systems including ERP, MES, and PLM - Serve as first point of contact for software/application support needs - Monitor, respond and resolve incidents in ITSM system while meeting SLA metrics - Assist with project-related work alongside daily support responsibilities **What they're looking for** - 3+ years of experience in IT or Information Systems support - Experience handling tickets in a service desk environment - Proven experience with ITSM tools - Strong problem-solving skills and ability to collaborate with multiple departments **Details** - Location: Long Beach, California, United States - Type: Full-time, non-exempt - Salary: Not specified
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